Nillumbik Leisure Facilities are thrilled to adopt Cérge at Eltham Leisure Centre, to ensure an inclusive experience for all.
Cérge is a companion app for customers with disability, parents, carers & support workers to be assured of an inclusive experience and find accessible venues. Imagine having your own personal disability advocate in your pocket to help overcome any Social Barriers, fears & anxieties to improve confidence and community participation.
With 1 in 5 Australians living with disability and up to 90% of disability being invisible removing the Social Barriers to community participation and ensuring an inclusive experience when visiting Eltham Leisure Centre is a priority.
Cérge allows customers with disability, parents, carers & support workers to communicate directly with our customer experience officers of their specific service preferences directly from their app to Point of Sale upon arrival or up to 60 minutes beforehand. A link to the 90 second Cérge explainer video can be found here: https://www.youtube.com/watch?v=bt8444US1kc
Eltham Leisure Centre now also have our own dedicated Visual Story optimised for mobile devices to showcase our accessibility and sensory guides throughout our centre before you visit.